What is Microsoft Dynamics 365?

Once an organisation reaches a certain size, it must deploy systems to help automate and simplify operational management. Increasingly, businesses are opting to use cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) systems like Microsoft Dynamics 365.

Microsoft Dynamics 365 is a suite of ERP and CRM applications. Each module helps organisations control, process, and analyse operational data generated during the course of the day-to-day business so that decision-makers have actionable information available when they need it. Each business can choose the modules that will meet their needs, which means Microsoft Dynamics 365 and any tool must be flexible enough to accommodate many different business entities.

What is Microsoft Dynamics 365?
Dynamics 365 is Microsoft’s name for a suite of enterprise-level intelligent business-related applications. The ERP solution part of Dynamics 365 includes financial, accounting, and operational software. The CRM portion of Dynamics 365 includes sales, marketing, and customer service software. All of the software in Dynamics 365 is designed to integrate with Microsoft 365’s suite of productivity apps, and all of the apps leverage cloud technology.

Why use Microsoft Dynamics 365?
After reaching a certain size, weather it be the number of employees or amount of business transactions, businesses often find it much more efficient to integrate all their management software across departments, divisions, and locations. Microsoft Dynamics provides such a suite of integrated management software in the cloud, where application modules can be added and subtracted as needed, and access can be authorised to anyone from anywhere.

For modern businesses, operating in the age of digital transformation, the ability to process transactions, collect data and manage business decisions using an integrated system like Dynamics 365 can provide a competitive advantage. As a cloud-based solution, businesses can leverage artificial intelligence (AI), pattern recognition, data visualisation, and other digitisation tools to gain insights into business operations that might otherwise remain hidden.

What modules are available?
The application modules associated with Microsoft Dynamics 365 include just about every potential management function required to run a modern enterprise business. This Microsoft business application has various packages and pricing plans available, and each individual business must choose which software modules meet its needs.

To help application developers within an enterprise integrate functions across the organisation, Microsoft has also included a suite of applications known as Power Platform. These applications allow businesses to visualise data, identify trends and communicate that information across the organisation.

To help application developers within an organisation integrate functions across the business, Microsoft has also included a suite of applications known as Power Platform. These applications allow businesses to visualise data, identify trends and communicate that information across the organisation.

Much of the cloud infrastructure necessary to support Dynamics 365 is provided by Microsoft Azure. To complete the operational nature of Dynamics 365, all of the software modules integrate with applications found in the Microsoft 365 productivity suite including Microsoft Teams.

Book a consultation with Aspira today to see how your organisation can benefit from Dynamics 365 and Power Platform.