Overview:
This training course, delivered by an expert consultant, explores the complexities of working globally with stakeholders from different business cultures. We share some industry frameworks to understand the relative differences between cultures, in a manner which allows the participant to become self-aware of their own biases and sensitive to how to interpret others’ behaviours, to maximise the value of the organisation.
This ½ day course improves the communication between globally-distributed teams, and improves the effectiveness of the team. It reduces communication anxiety and fear of misinterpretation, generating confidence amongst participants that they can collaborate and problem solve in a manner that maintains the relationship as well as achieving the task.
Methodology
The 5 Conflict Management Styles MAA Methodology:
- Accommodating
- Avoiding
- Compromising
- Collaborating
- Competing
The Trust Equation T = (C + R = I) / S
The Erin Meyer Global Culture Map
The Hofstede 6-D Model.
- Specifically targeted at people who deal with global stakeholders.
- Mindset change to be aware of the impact of culture on our communications and how we need to tailor our messaging and understand how to interpret the subtleties that exist when people from different cultures are communicating with us.
- Appreciation of how conflict can arise due to cultural misalignment and understanding of the different conflict management styles.
- More proactivity and willingness to highlight concerns without the fear of losing credibility.
- Appreciation of proven industry models.
None
This course will be delivered virtually in one half-day slot, using industry leading collaborative software. There will be engaging and interactive activities during the session.
Please contact us for next available dates.
