I have worked for a variety of managers to date and have met many more along the way!  As a result, I have experienced many traits I admire and some traits I dislike.  These are the Top ten traits that I most like in a people manager.

  1. Give credit in public – acknowledge your staff’s contribution and don’t pretend you do all the work!
  2. Promote people with potential – you should look out for the high performers and help them become the leaders of the future.
  3. Be honest about people’s performance – give constructive feedback – both negative and positive and don’t make false promises about salary increases that will never happen.
  4. Create a co-operative and collaborative environment where peers help each other rather – avoid “warring tribes” syndrome.
  5. Don’t ask your people to do something that you’re unwilling to do yourself.
  6. Be respectful towards individuals.  People respond positively when treated with dignity and respect.
  7. Take the time to build team spirit.  Hold team meetings and build in time for team members to meet each other face-to-face.  This will dramatically improve their working relationship.
  8. Be supportive when your people make mistakes.  It’s easy to be nice when everything is going well, but great managers give support to their team members when things are going wrong.
  9. Trust your team to do their job – give clear direction and review progress, but don’t disempower your staff by micromanaging their hourly activities.
  10. Build relationships – work is about more than getting the task done, it’s also about building relationships with colleagues and stakeholders.  Great managers make an effort to connect on a personal level with their team members, helping to understand what makes them tick. And if they like Bruce Springsteen then that is a great start!

How many of these traits do you already exhibit?  At Aspira we do our best to demonstrate these traits, as I believe it is a key factor in any successful company.

I find this quote really good to guide my thinking and behaviours “People do not leave a company, they leave a manager”

Author: Mary Dwyer, Operations Manager, Aspira.

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